Question : I'm using Microsoft Outlook Express 6 for
my e-mail. Recently some recipients have
told me that the word "Blank" appeared
at the beginning of the e-mail they received, for
example, "BlankJohn" rather than "John" as the
salutation, or "BlankHave you. .."rather than
"Have you. ..." Sometimes the same thing appears in the copy in my Sent Items folder, but not
always. One recipient even told me he received
one of my e-mail messages with an attachment
called BlankBkgrd.gif. How do l prevent these?
Your message suggests the problem shows
up in some messages you send, but not all.
I'm guessing it appears in those where
you originate the message, but not when you just
reply to an existing message. In that case the culprit is almost certainly a corrupted stationery file.
Select Tools > Options from the menu and click
the Compose tab. There's a Stationery section in
the middle of the tab. If the box to use stationery
for mail is checked, either uncheck it or click the
Select button to choose one of the other stationery
files. (Note that selecting the stationery called
"Blank" is not the same as selecting the dropdown option "<None>.") Send yourself a message
just to make sure that the problem is gone.