When I shut down my computer, I get a notice that "ccSvcHst.exe" is not
responding. What does this mean, and how do I correct it ?
Answer : "CcSvcHst" stands for "Common Client Service Host," a
background component of Symantec's security software. And the solution
to this problem is simple enough : When an unresponsive program prevents
Windows from shutting down on its own, click that dialogue's "End Now"
button to terminate the stubborn program.
What is not so simple is why we have to decipher such inscrutable
eight-character file names as "ccSvcHst.exe" more than a dozen years
after Windows 95 supposedly banished them.
Why can't Symantec identify this file with something closer to
English, like "Common Client Service Host.exe" or, better yet, "Symantec
Common Client Service Host.exe" ?
Brendon Woirhaye, Symantec's director of quality engineering, said
the company must use a DOS-vintage short file name to adapt to the
practices of some computer manufacturers that bundle Symantec's
He said the tools these compnaies use to automate the installation of
such add-on programs as Symantec's Norton Internet Security can't read
long file names.
Woirhaye added that such "very antiquated" installer software is not
widespread in the industry, but Symantec can't produce different
versions of its software for different PC manufacturers.
Had Woirhaye named the firms that are still using such fossilized
systems to configure their PCs, I would mock them here.
Instead, all I can offer is this general observation : It's pathetic
how often progress in the computer industry has to wait on the least
motivated -- or least competent -- companies in the business.